Our Team

Staffing levels reflect the needs of the young people; when six young people are in the home there will be three members of staff on duty until 11pm, once the home is settled one member of staff will go off duty and the other two members of staff will remain and sleep in the home. However should young people numbers increase or where risk assessment determines that additional support is required waking night or additional sleep in staff will be used. Equally if the number of young people in place reduces due to young people being away or staying with their families there may only be one member of staff on duty

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Angela O'Neil - Director

Angela is a qualified nurse. She has two children of her own and has 10 years working as a foster carer for children aged between 14 and 18. Angela has undertaken outreach work with young people who have been excluded from main stream school. Angela opened Howard House in 2004.



Charlotte O'Neil - Registered Manager

Having worked for us since 2009 Charlotte has built on her academic knowledge and used this when working with our young people building some Very positive relationships. Charlotte has worked full-time in our school for 4 years before making the transition into residential child care where her strengths Lie. 



Lisa McClarence - Psychologist

Lisa supports young people and staff providing support in managing behaviours of concern, guidance and strategies for staff when working with young people, 1:1 sessions with young people, and support with placement / care plans within Howard House.



Sharon Harvey - Senior R.C.C.O

Sharon has undertaken extensive training whilst being employed at Howard House and has completed her NVQ level 3 Health and Social care. She has enrolled to complete her Diploma level 5 in management.


Sharon has a vast array of experience of working with children prior to her employment at Howard House including working within Northumberland Youth Offending Team. This post gave Sharon the opportunity to address and deal with various behaviours and attitudes displayed by young people.



Jessica Male - Administrator & Sessional R.C.C.O

Before Jess joined the team at Howard House she worked for an engineering Company undertaking Administrative duties including finance, meeting and greeting clients, arranging travel and accommodation, and all aspects of day to day admin duties.


Jessica has completed her NVQ Level 2 & 3 in Business Administration, training has been undertaken in safer recruitment.


Contact Us

Tel: 01670 820320

Email: info@howardhousecare.com


Netherton Colliery, Bedlington, Northumberland NE22 6BB


Safeguarding is a key priority across all Howard House Ltd's Services.

We are committed to effectively promoting the safety and well-being of children and young people and protecting all vulnerable individuals in our services from any form of abuse